Covid-19 and Mobile Monster

*** Updated 05/11/2021 1.27pm ***

Australia post Delays
Please note there are severe delays with Australia Post, especially the normal satchels. Advised to send express post if you need payment in a hurry. Rest assured it's just a delay and nothing will be misplaced.

1300-number
We have temporarily as of 2.30pm 05/10/2021 turned off the phone. This should be for approx 1-2 days only as to deal with a small backlog at the moment.

Delays
There is a small backlog of approx 1 delay. We should be back to normal within 1-2 days.

Drop-Off
Due to the current lockdown we are offering a "contactless" drop off should you want to drop off your order.

You need to place the order first, please select "self-post" method, and contact us and we will advise you on how this will work.

Satchel now includes tracking
Once you register your phone(s) on our website - just select the SATCHEL SHIPPING OPTION - and we'll send you a free mailing satchel that already has an added tracking number (at no cost to you) so you can post your device to us from any Australia Post red street posting box and easily track the parcel. 

If you're unsure where the nearest red street posting box is from your residence, you may visit the following ink: https://auspost.com.au/locate/ . Simply enter your location and under location type select "Red Street Posting Box"

We've also taken into account unexpected delays with Australia Post, so there is no need to worry.

Thank you for choosing us to sell and recycle your device

Look after yourself, your loved ones and your community

Mobile Monster team

 

*Note that dates are subject to change based on the latest announcements. We will keep this page updated with the latest changes.